CARY (WTVD) — Several residents in western Cary are dealing with some heavy duty damage after a water pressure change caused pipes to burst in their homes.

On July 27, the Town of Cary sent out a letter informing residents that they were “embarking on a two-year project in western Cary;” the construction of the Good Hope Church Road Water Storage Tank.

.@TownofCary sent water pressure notice to 920 people- some didn’t know extent of what could happen until it was too late… pic.twitter.com/zlUAvvfpRp

— AngelicaAlvarezABC11 (@AlvarezABC11) September 13, 2017

The letter said that preparations for construction modifications to water lines are necessary and that residents might notice a permanent change to water pressure during the week of August 7 through the 11.

Residents were told that if they have a working pressure reducing valve in their home’s plumbing system then they shouldn’t have any problems. The letter also told them to make sure they have one.

However, several residents in the area said they didn’t know where to find the valve and really didn’t think it would cause major issues.

“I had no idea,” said Cary resident Carolyn Miller.

She lives on Cumberland Green Drive and said she didn’t know where to look.

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